Weather

Rain policy

Last updated November 4, 2026

Inflatables never go up in a storm. Here is exactly how a weather call works, so nobody is guessing on the day.

The weather call

We check the forecast for your address the morning of the event and call you by 2:00 pm. If the forecast shows thunderstorms, lightning within 10 miles, or sustained wind above 15 mph during your showtime, we postpone. Light rain that clears before dusk is usually fine; we decide together.

Your options when we postpone

• Move the date.
  Your deposit transfers in full to any open date within 90 days. No fee.
• Go indoors.
  If you have a garage, covered patio or clubhouse with 12 ft of ceiling height, we can run a smaller screen indoors at the same price.
• Cancel.
  If we make the weather call, your deposit is refunded in full within 5 business days.

If the weather turns during the event

The attendant can pause the show for passing rain and restart it. If lightning or high wind arrives, the show ends for safety; you keep the hours already delivered and we credit the unused hours toward a future booking.

What is not covered

Cancelling because of a forecast before we have made the call follows the normal cancellation terms in our terms of service.